Privacy Policy

Effective date: March 5, 2025

This Privacy Policy applies to our website, applications, and services (collectively the “Services”). This Policy describes the information we collect, the purposes for which it is used, and your choices regarding our use of it. By using our Services, you consent to our data practices described in this Policy.

Information Collection and Use

CigarPhone collects information to provide better services to our users. The information we collect depends on how you interact with our platform:

• Direct signup through CigarPhone website
• Signup through participating stores
• Signup through brand partnerships

The personal information that we collect about you can be divided into two categories:

Personally Identifiable Information: This includes your name, email address, phone number, date of birth, physical address information, and potentially other personally identifiable information that you voluntarily provide.

Non-Personal Data: We also collect non-personal data that does not identify you directly, including “automatically collected data,” “aggregated” or “anonymized” information. This may include device information, IP address, browser type, usage patterns, and location data.

Text Marketing and Communications

When you opt-in to receive text marketing messages from CigarPhone, you are providing us with your phone number. By doing this, you consent to receive text marketing messages and promotional communications from us.

You can opt-out of receiving text marketing messages at any time by replying “STOP” to any of our text messages. Message and data rates may apply, and message frequency varies.

For email communications, you can unsubscribe by using the unsubscribe link provided in our emails.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Cookies help us understand how you interact with our website, remember your preferences, and improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use analytics services, including Vercel Analytics, which use cookies to help us analyze how users use our site. These services collect information sent by your browser as part of a web page request, including the pages you visit and your browsing patterns.

Data Sharing

When you make a purchase or engage with deals through CigarPhone, relevant transaction information will be shared with the respective deal initiator (store or brand) to fulfill your orders. This ensures smooth processing and delivery of your purchases.

We may share your information with third-party service providers who perform services on our behalf, such as payment processing (through Authorize.net), text messaging services, and analytics. These companies are authorized to use your personal information only as necessary to provide these services to us.

If you signed up directly with a participating store or brand, your information remains in their respective databases and is subject to their privacy policies.

Third-Party Information Sharing

CigarPhone takes your privacy seriously, especially regarding your mobile communication preferences. We want to be clear about how we handle the information you provide when opting in to our text messaging services:

Your mobile opt-in data and consent information will not be shared with any third parties or affiliates for marketing or promotional purposes.

Your mobile phone number and related opt-in information is used solely to provide the text messaging services you have requested from CigarPhone.

Information Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using encryption
• Access controls and authentication measures
• Regular security assessments and updates

While we take every precaution to guarantee safety, no method of security is 100% effective, and we encourage you to employ discretion when submitting your information.

Age Verification

CigarPhone is intended for users who are 21 years of age or older. We implement age verification processes to ensure compliance with legal requirements.

Website Analytics

We use various analytics tools to understand how our services are used. This helps us improve our platform and provide better service. Analytics may include:

• Usage patterns and preferences
• Performance metrics
• Feature engagement

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (note that we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your rights under the CCPA, please contact us through our Contact page.

Compulsory Disclosure

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with legal process served on us
• Protect and defend our rights or property
• Act under exigent circumstances to protect the personal safety of any individual

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us through our Contact page.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our platform or via email.