Burnie: Your AI Cigar Concierge
Transform your customer service with the industry's first AI-powered cigar expert.
Click the microphone to start a voice conversation with Burnie
AI Services for Your Store
Enhance your customer experience with our suite of AI-powered solutions.
Burnie Voice Concierge
- • Engages customers with deep cigar knowledge
- • Answers detailed questions about blends and origins
- • Provides personalized recommendations
- • Handles multiple conversations simultaneously
Smart PBX System
- • Text-enables your existing store number
- • Routes calls intelligently
- • Provides 24/7 automated support
- • Seamlessly transfers to staff when needed
AI Customer Service
- • Answers common questions 24/7
- • Provides detailed cigar information
- • Assists with basic product inquiries
- • Reduces staff workload
Technology That Understands Cigars
Our AI solutions work tirelessly to enhance your customer experience and support your staff.
Deep Industry Knowledge
- • Comprehensive cigar database
- • Regional and historical context
- • Blend compositions and characteristics
- • Pairing recommendations
- • Storage and aging guidance
Seamless Integration
- • Works with your existing phone system
- • Enhances current customer service
- • Integrates with CigarPhone platform
- • Supports your team with accurate info
- • Scales to meet your needs
Experience Burnie
Try our AI concierge for yourself and see how it can transform your business.